:root {
  --bg:#EDF1F5; --surface:#dde4ec; --card:#fff; --border:#c8d3de;
  --text:#0a1628; --muted:#6b7f99;
  --accent:#0145F2; --accent-dim:rgba(1,69,242,.10); --accent-hover:#0038cc;
  --red:#e84040; --red-dim:rgba(232,64,64,.10);
  --yellow:#d97b00; --yellow-dim:rgba(217,123,0,.10);
  --green:#0a9e60; --green-dim:rgba(10,158,96,.10);
}
*{margin:0;padding:0;box-sizing:border-box}
body{background:var(--bg);color:var(--text);font-family:'Outfit',sans-serif;min-height:100vh;min-height:100dvh;overflow-x:hidden}

/* ── PAGES ── */
.page{display:none}
.page.active{display:block}

/* ══════════════════════════════════
   FEEDBACK FORM
══════════════════════════════════ */
#page-form{
  display:flex;flex-direction:column;align-items:center;justify-content:center;
  min-height:100vh;min-height:100dvh;
  padding:max(24px, env(safe-area-inset-top)) 16px calc(28px + env(safe-area-inset-bottom));
}
#page-form::before{
  content:'';position:fixed;inset:0;
  background-image:
    repeating-linear-gradient(0deg,transparent,transparent 39px,rgba(1,69,242,.04) 39px,rgba(1,69,242,.04) 40px),
    repeating-linear-gradient(90deg,transparent,transparent 39px,rgba(1,69,242,.04) 39px,rgba(1,69,242,.04) 40px);
  pointer-events:none;z-index:0;
}
.form-wrapper{width:100%;max-width:560px;position:relative;z-index:1;margin:0 auto}

.topbar{display:flex;align-items:center;justify-content:space-between;margin-bottom:28px}
.brand{display:flex;align-items:center;gap:12px}
.brand-icon{width:44px;height:44px;background:var(--accent);border-radius:10px;display:flex;align-items:center;justify-content:center;font-size:20px;box-shadow:0 4px 16px rgba(1,69,242,.3)}
.brand-name{font-family:'Outfit',sans-serif;font-weight:700;font-size:22px;letter-spacing:1px;color:var(--text);line-height:1}
.brand-sub{font-size:11px;color:var(--muted);letter-spacing:.8px;text-transform:uppercase;margin-top:2px;font-weight:500}
.lang-toggle{display:flex;background:var(--card);border:1px solid var(--border);border-radius:24px;padding:3px;gap:2px}
.lang-btn{padding:6px 14px;border-radius:20px;border:none;background:transparent;color:var(--muted);font-family:'Outfit',sans-serif;font-size:12px;font-weight:600;cursor:pointer;transition:all .2s;letter-spacing:.5px}
.lang-btn.active{background:var(--accent);color:#fff}

.progress-bar{height:3px;background:var(--border);border-radius:2px;margin-bottom:28px;overflow:hidden}
.progress-fill{height:100%;background:var(--accent);border-radius:2px;transition:width .5s cubic-bezier(.4,0,.2,1);width:0%}

.card{background:var(--card);border:1px solid var(--border);border-radius:20px;padding:40px 40px 36px;position:relative;overflow:hidden;box-shadow:0 4px 32px rgba(1,69,242,.07)}
.card::before{content:'';position:absolute;top:0;left:0;right:0;height:4px;background:linear-gradient(90deg,var(--accent),rgba(1,69,242,.15))}

.step{display:none}
.step.active{display:block;animation:fadeUp .35s ease}
@keyframes fadeUp{from{opacity:0;transform:translateY(14px)}to{opacity:1;transform:translateY(0)}}
@keyframes starFloat{
  0%{transform:translateY(0) scale(1) rotate(-6deg)}
  25%{transform:translateY(-6px) scale(1.04) rotate(0deg)}
  50%{transform:translateY(-10px) scale(1.08) rotate(6deg)}
  75%{transform:translateY(-4px) scale(1.03) rotate(0deg)}
  100%{transform:translateY(0) scale(1) rotate(-6deg)}
}
@keyframes starGlow{
  0%,100%{filter:drop-shadow(0 0 10px rgba(255,201,44,.18)) drop-shadow(0 0 24px rgba(255,201,44,.14))}
  50%{filter:drop-shadow(0 0 18px rgba(255,201,44,.4)) drop-shadow(0 0 34px rgba(255,201,44,.28))}
}
@keyframes buttonShine{
  0%{left:-38%}
  100%{left:120%}
}

.step-label{font-size:11px;text-transform:uppercase;letter-spacing:2px;color:var(--accent);margin-bottom:10px;font-weight:700}
h2{font-family:'Outfit',sans-serif;font-weight:700;font-size:30px;letter-spacing:0.5px;line-height:1.2;margin-bottom:8px}
.sub{font-size:14px;color:var(--muted);margin-bottom:28px;line-height:1.6;font-weight:400}

.field{margin-bottom:18px}
.field label{display:block;font-size:11px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:1px;margin-bottom:8px}
.field-optional label::after{content:attr(data-optional);font-weight:400;opacity:.55;text-transform:none;letter-spacing:0}
input[type=text],input[type=tel]{width:100%;background:var(--surface);border:1.5px solid var(--border);border-radius:12px;padding:14px 16px;color:var(--text);font-family:'Outfit',sans-serif;font-size:16px;font-weight:500;outline:none;transition:border-color .2s,box-shadow .2s}
input:focus{border-color:var(--accent);box-shadow:0 0 0 3px rgba(1,69,242,.1);background:#fff}
input::placeholder{color:var(--muted);font-weight:400}

/* Service cards — 2 items */
.service-grid-2{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-bottom:8px}
.service-card{background:var(--surface);border:2px solid var(--border);border-radius:16px;padding:24px 16px;cursor:pointer;transition:all .2s;text-align:center;user-select:none}
.service-card:hover{border-color:var(--accent);background:var(--accent-dim);transform:translateY(-2px);box-shadow:0 6px 20px rgba(1,69,242,.12)}
.service-card.selected{border-color:var(--accent);background:var(--accent-dim);box-shadow:0 6px 20px rgba(1,69,242,.14)}
.service-card .svc-icon,
.service-card .svc-icon-img{width:60px;height:60px;margin:0 auto 12px;display:block}
.service-card .svc-icon-photo{object-fit:contain}
.service-card .svc-icon{color:var(--accent)}
.service-card .svc-icon-svg{width:100%;height:100%;display:block}
.service-card .svc-name{font-size:15px;font-weight:700;color:var(--text)}
.service-card .svc-desc{font-size:12px;color:var(--muted);margin-top:4px;font-weight:400}

/* Branch cards */
.branch-list { display:flex; flex-direction:column; gap:10px; margin-bottom:8px; }
.branch-card { background:var(--surface); border:2px solid var(--border); border-radius:12px; padding:16px 20px; cursor:pointer; transition:all .2s; font-family:'Outfit',sans-serif; font-weight:600; color:var(--text); display:flex; align-items:center; justify-content:space-between; }
.branch-card:hover { border-color:var(--accent); transform:translateY(-1px); box-shadow:0 4px 12px rgba(1,69,242,.08); }
.branch-card.selected { border-color:var(--accent); background:var(--accent-dim); }
.branch-card.selected::after { content:'✓'; color:var(--accent); font-weight:700; font-size:16px; }

/* Staff cards */
.staff-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(120px,1fr));gap:12px;margin-bottom:8px}
.staff-grid.single-profile-grid{grid-template-columns:minmax(220px,260px);justify-content:center}
.staff-card{background:var(--surface);border:2px solid var(--border);border-radius:16px;cursor:pointer;transition:all .2s;text-align:center;user-select:none;position:relative;overflow:hidden;height:160px;padding:0}
.staff-card:hover{border-color:var(--accent);transform:translateY(-2px);box-shadow:0 6px 20px rgba(1,69,242,.12)}
.staff-bg-img{width:100%;height:100%;object-fit:cover;position:absolute;top:0;left:0;z-index:1}
.staff-bg-initials{width:100%;height:100%;position:absolute;top:0;left:0;z-index:1;display:flex;align-items:center;justify-content:center;font-size:48px;font-weight:700;color:var(--accent);background:var(--accent-dim);font-family:'Outfit',sans-serif}
.staff-info-overlay{position:absolute;inset:0;background:rgba(10,22,40,0.85);z-index:2;display:flex;flex-direction:column;justify-content:center;align-items:center;opacity:0;transition:opacity 0.3s;padding:12px}
.staff-card:hover .staff-info-overlay, .staff-card:active .staff-info-overlay, .staff-card.selected .staff-info-overlay{opacity:1}
.staff-card.single-profile{cursor:default;border-color:transparent;box-shadow:0 8px 24px rgba(0,0,0,.08);height:200px;width:100%;min-width:220px;max-width:260px;margin:0 auto}
.staff-card.single-profile:hover{transform:none;box-shadow:0 8px 24px rgba(0,0,0,.08)}
.staff-card.single-profile .staff-info-overlay{opacity:1;background:linear-gradient(to top, rgba(10,22,40,0.95) 0%, rgba(10,22,40,0.3) 100%)}
.staff-name{font-size:14px;font-weight:700;color:#fff;margin-bottom:4px;line-height:1.2;position:relative;z-index:3}
.staff-role{font-size:11px;color:rgba(255,255,255,0.7);text-transform:uppercase;letter-spacing:.5px;margin-bottom:6px;font-weight:500;position:relative;z-index:3}
.staff-stars{display:flex;align-items:center;justify-content:center;gap:3px;font-size:12px;font-weight:600;color:var(--yellow);position:relative;z-index:3}
.staff-stars span{color:#fff;margin-left:2px}
.staff-card.selected{border-color:var(--accent);box-shadow:0 0 0 2px var(--accent)}
.staff-card.selected::after{content:'✓';position:absolute;top:8px;right:8px;font-size:12px;font-weight:700;color:#fff;background:var(--accent);width:22px;height:22px;display:flex;align-items:center;justify-content:center;border-radius:50%;z-index:3}

/* Rating (NPS) */
.nps-scale{display:flex;gap:8px;margin-bottom:24px;width:100%}
.nps-group{display:flex;flex-direction:column;align-items:center}
#nps-detractors{flex:5.5}
#nps-passives{flex:2}
#nps-promoters{flex:2}
.nps-btns{display:flex;gap:4px;width:100%}
.nps-btn{flex:1;height:52px;border-radius:8px;border:1.5px solid var(--border);background:var(--surface);color:var(--text);font-size:16px;font-weight:700;font-family:'Outfit',sans-serif;cursor:pointer;transition:all .15s;display:flex;align-items:center;justify-content:center;padding:0;opacity:0.85}
.nps-btn:hover{border-color:var(--accent);opacity:1;transform:translateY(-1px)}
.nps-btn.selected{color:#fff;border-color:transparent;opacity:1;transform:translateY(0)}

.detractors .nps-btn.selected{background:var(--red)}
.detractors .nps-line{width:100%;height:3px;background:var(--red);margin:8px 0;border-radius:2px;opacity:0.6;transition:all .2s;}
.detractors .nps-emoji{font-size:24px;filter:grayscale(1);transition:transform .2s,filter .2s;opacity:0.8}

.passives .nps-btn.selected{background:var(--muted)}
.passives .nps-line{width:100%;height:3px;background:var(--muted);margin:8px 0;border-radius:2px;opacity:0.6;transition:all .2s;}
.passives .nps-emoji{font-size:24px;filter:grayscale(1);transition:transform .2s,filter .2s;opacity:0.8}

.promoters .nps-btn.selected{background:var(--accent)}
.promoters .nps-line{width:100%;height:3px;background:var(--accent);margin:8px 0;border-radius:2px;opacity:0.6;transition:all .2s;}
.promoters .nps-emoji{font-size:24px;filter:grayscale(1);transition:transform .2s,filter .2s;opacity:0.8}

.nps-group:hover .nps-line, .nps-group.active .nps-line{opacity:1;transform:scaleY(1.5);}
.nps-group:hover .nps-emoji, .nps-group.active .nps-emoji{filter:grayscale(0);opacity:1}
.nps-group.active .nps-emoji{transform:scale(1.15)}

.rating-labels{display:none;} /* Hidden for NPS Scale */
.rating-result{display:none;align-items:center;gap:10px;padding:12px 16px;border-radius:10px;font-size:14px;font-weight:600;margin-bottom:16px;animation:fadeUp .3s ease}
.rating-result.show{display:flex}
.rating-result.red{background:var(--red-dim);color:var(--red);border:1px solid rgba(232,64,64,.2)}
.rating-result.yellow{background:var(--yellow-dim);color:var(--yellow);border:1px solid rgba(217,123,0,.2)}
.rating-result.green{background:var(--green-dim);color:var(--green);border:1px solid rgba(10,158,96,.2)}

textarea{width:100%;background:var(--surface);border:1.5px solid var(--border);border-radius:12px;padding:14px 16px;color:var(--text);font-family:'Outfit',sans-serif;font-size:16px;font-weight:500;outline:none;resize:none;height:100px;transition:border-color .2s,box-shadow .2s}
textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px rgba(1,69,242,.1);background:#fff}
textarea::placeholder{color:var(--muted);font-weight:400}
.submit-message{display:none;padding:12px 14px;border-radius:12px;font-size:14px;font-weight:600;margin-top:12px}
.submit-message.show{display:block}
.submit-message.error{background:var(--red-dim);color:var(--red);border:1px solid rgba(232,64,64,.2)}
.submit-message.success{background:var(--green-dim);color:var(--green);border:1px solid rgba(10,158,96,.2)}

.btn{width:100%;min-height:56px;padding:16px;background:var(--accent);color:#fff;border:none;border-radius:14px;font-family:'Outfit',sans-serif;font-weight:700;font-size:18px;letter-spacing:1px;cursor:pointer;transition:all .2s;margin-top:10px;box-shadow:0 4px 20px rgba(1,69,242,.25);position:relative;overflow:hidden}
.btn::after{content:'';position:absolute;top:-20%;left:-38%;width:24%;height:140%;background:linear-gradient(90deg,rgba(255,255,255,0),rgba(255,255,255,.32),rgba(255,255,255,0));transform:skewX(-22deg);animation:buttonShine 2.6s ease-in-out infinite;pointer-events:none}
.btn:hover{background:var(--accent-hover);transform:translateY(-1px);box-shadow:0 6px 24px rgba(1,69,242,.35)}
.btn:active{transform:translateY(0)}
.btn:disabled{opacity:.7;cursor:wait;transform:none}
.btn:disabled::after{animation:none}

.error{color:var(--red);font-size:13px;margin-top:6px;display:none;font-weight:500}
.error.show{display:block}
.divider{height:1px;background:var(--border);margin:20px 0}

.start-hero{text-align:center;padding:16px 0 8px}
.start-hero .big-icon{
  font-size:56px;
  margin-bottom:16px;
  display:block;
  transform-origin:center;
  will-change:transform,filter;
  animation:starFloat 3.2s ease-in-out infinite, starGlow 2.4s ease-in-out infinite;
}
.start-hero h2{font-size:36px;margin-bottom:12px}
.start-hero .sub{max-width:340px;margin:0 auto 32px;font-size:15px}

.thanks-screen{text-align:center;padding:16px 0}
.thanks-screen .check{width:76px;height:76px;background:var(--green-dim);border:2px solid var(--green);border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:32px;margin:0 auto 24px;animation:pop .4s cubic-bezier(.175,.885,.32,1.275);color:var(--green)}
@keyframes pop{from{transform:scale(0);opacity:0}to{transform:scale(1);opacity:1}}
.thanks-screen h2{font-size:36px;margin-bottom:12px}
.thanks-screen .sub{margin-bottom:32px;font-size:15px;}

/* Admin link */
.admin-link-wrap{text-align:center;margin-top:16px}
.admin-link{font-size:12px;font-weight:500;color:var(--muted);text-decoration:none;opacity:.6;cursor:pointer;transition:opacity .2s}
.admin-link:hover{opacity:1}

@media(max-width:900px){
  #page-form{padding:20px 14px}
  .form-wrapper{max-width:680px}
  .card{padding:34px 30px 30px}
  h2{font-size:28px}
  .start-hero h2,.thanks-screen h2{font-size:34px}
  .staff-grid{grid-template-columns:repeat(auto-fit,minmax(140px,1fr))}
}

@media(max-width:720px){
  #page-form{justify-content:center;padding:max(16px, env(safe-area-inset-top)) 12px calc(28px + env(safe-area-inset-bottom))}
  .form-wrapper{max-width:100%}
  .topbar{flex-direction:column;align-items:center;gap:16px;margin-bottom:22px;text-align:center}
  .brand{justify-content:center}
  .lang-toggle{align-self:center;width:100%;max-width:320px}
  .lang-btn{flex:1}
  .card{padding:28px 22px 24px;border-radius:18px}
  .progress-bar{margin-bottom:22px}
  h2{font-size:24px}
  .sub{font-size:14px;margin-bottom:22px}
  .service-grid-2{grid-template-columns:1fr;gap:10px}
  .service-card{padding:18px 14px}
  .service-card .svc-icon,
  .service-card .svc-icon-img{width:54px;height:54px;margin-bottom:10px}
  .staff-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
  .staff-card{height:170px}
  .staff-card.single-profile{max-width:none;width:100%;height:220px}
  .nps-scale{flex-direction:column;gap:12px}
  .nps-group{width:100%}
  #nps-detractors,#nps-passives,#nps-promoters{flex:unset}
  .nps-btns{gap:6px}
  .nps-btn{height:48px;font-size:15px}
  textarea{height:120px}
  .btn{padding:15px;font-size:17px}
}

@media(max-width:480px){
  body{font-size:14px}
  .card{padding:28px 22px 24px}
  .brand{gap:10px}
  .brand-icon{width:40px;height:40px}
  .brand-name{font-size:18px;letter-spacing:.4px}
  .brand-sub{font-size:10px;line-height:1.3}
  .lang-toggle{width:100%;justify-content:center;max-width:none}
  .lang-btn{flex:1;max-width:none}
  h2{font-size:26px}
  .start-hero h2{font-size:32px}
  .start-hero .big-icon{font-size:48px;margin-bottom:12px}
  .step-label{font-size:10px;letter-spacing:1.6px}
  input[type=text],input[type=tel],textarea{font-size:16px;padding:14px 14px}
  .service-card .svc-name{font-size:14px}
  .staff-grid{grid-template-columns:1fr 1fr}
  .staff-card{height:154px}
  .staff-name{font-size:13px}
  .staff-role{font-size:10px}
  .staff-stars{font-size:11px}
  .nps-btns{display:grid;grid-template-columns:repeat(4,minmax(0,1fr))}
  #nps-passives .nps-btns,
  #nps-promoters .nps-btns{grid-template-columns:repeat(2,minmax(0,1fr))}
  .nps-btn{min-width:0}
  .thanks-screen .check{width:64px;height:64px;font-size:28px}
  .btn{border-radius:12px;font-size:16px;letter-spacing:.6px}
}

@media(max-width:360px){
  #page-form{padding-inline:10px}
  .card{padding:24px 16px 20px}
  h2,.start-hero h2,.thanks-screen h2{font-size:22px}
  .sub{font-size:13px}
  .staff-grid{grid-template-columns:1fr}
  .staff-card{height:180px}
  .service-card{padding:16px 12px}
}